7 Tips to Improve Customer Engagement

“Brands who show they are dedicated to their customers’ needs will be rewarded with engaged, loyal customers.” Gilad Rom, founder of Huan Engaging customers is an ongoing process that continues long after a prospective client becomes a customer.  Following are tips for creating lasting customer relationships, critical for driving repeat business and maintaining a strong…

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Consumers Are Highly Receptive to Digital-Out-Of-Home Ads

Recent studies show that consumers welcome Digital-Out-of-Home (DOOH) in their surroundings: it adds to their experiences outside the home, prompts engagement with advertisers’ messages, and increases their intentions to make a purchase. Following are key findings: 1. ACTIONABLE DOOH campaigns are regarded as impactful and strong drivers of actions: Two-thirds of consumers said DOOH ads…

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Keep Your Business Thriving with Happy Customers

“The data could not be clearer: if your customers aren’t happy, you’re not growing,” — Chip House, CMO- Insightly Your business is more likely to thrive and grow with happy customers. A recent survey* shows: businesses that rank their customer experience among the best grew 2.5 faster than those with a less optimized experience. It…

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Marketing Funnels: The Definitive Small Business Guide

A marketing funnel defines stages that guide prospects to become customers, ranging from the first interaction to the purchasing decision.  The four primary funnel stages include:  Awareness, Interest, Desire, and Action, also referred to as AIDA¹: First stage: Awareness Consumers become aware of your business: This is where “lead generation” most likely takes place: gaining…

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U.S. Media Advertising Outlook Through 2026

PwC’s Entertainment & Media Outlook Report contains projections for U.S. advertising growth through 2026.  Following are highlights for key media: Digital Out-of-Home Advertising Digital Out-of-Home (ex. billboard, DMV, elevator, gas station) maintains its status as the fastest-growing segment with a +8.6% compound annual growth rate (CAGR)¹ through 2026. Out-of-home’s +5.1% CAGR is buoyed by digital out-of-home’s…

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The Importance of Long-Term Brand Marketing

Studies show brands help maintain their success when they continually advertise and promote the right message to the right people at the right time. Following are findings from a recent study: LONG-TERM MARKETING IS KEY: Maintain ad spending, ad quality and brand building over the long-term: Businesses that cut ad spending when competitors maintain, or…

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Five New Guidelines for Product Marketing

Product marketing is in demand, as businesses look for new ways to connect with consumers.  Following are five tactics to help create impact for products/services: 1 ) Embrace both business and product strategies. Businesses tend to focus on business development, which is important, yet product marketing shouldn’t be overlooked: The product/service runs the ship, and…

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Ten Tips for Growing Your Business

While there’s no surefire formula for instant success, you can boost your company’s growth with a marketing strategy.  Following are tips from small business start-up founders on how to help grow your business.  1) Focus on established revenue sources: Maximize your current customer base: implement a loyalty program, try out marketing strategies based on customers’…

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Marketers Set Their Sights on Brand Awareness

According to a recent Nielsen study, driving brand awareness has never been more important:  marketing accounts for 10% to 35% of a brand’s equity and marketers state that building brand awareness is a top priority.  Following are key findings: MARKETING OBJECTIVES: Brand awareness is ranked as the most important objective for businesses, followed by customer…

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