A recent study shows that consumers want businesses to reach them emotionally — 46% prefer brands where there’s a relationship beyond “just selling me something”. Driven by different levels of loyalty, including value, trust, quality and customer service, when customers feel emotionally connected to a business, their sense of loyalty increases: 1. Deep loyalty is…
To earn consumer trust, it’s important that businesses review and evaluate their brand design, perception and values. Following are three steps to help stay creatively connected with consumers: 1) Re-evaluate your foundation: Identify the brand story, images and logos associated with your business. Ensure your message is positive, sensitive and meaningful. Pinpoint areas of growth…
Business owners always want to stand out from the competition. Following are five key marketing strategies that can help accomplish that goal. 1) Use Video to Stay Connected Video is an effective way to maintain a connection with clients. Adding/sharing videos will likely lead to positive engagement with your content. Five billion videos are watched…
PwC’s Entertainment & Media Outlook Report contains projections for U.S. advertising growth through 2024. Following are highlights for major media: Digital Out-of-Home Advertising Digital Out-of-Home (ex. billboard, DMV, elevator, gas station) remains strong with a +7.7% compound annual growth rate (CAGR)¹ through 2024. Out-of-home has the strongest forecast of traditional media with a +2.8% CAGR, buoyed…
“Because the purpose of business is to create a customer, the business enterprise has two… basic functions: marketing and innovation. It is the whole business seen from the point of view of its final result… from the customer’s point of view.” — Peter Drucker, leading expert on management theory Successful businesses never stop marketing. Marketing…
Branding plays an essential role in a business’ development: studies show consistent brand presentation increases revenue up to 23%*. Each piece of content – ads, website, social media, etc. — should communicate your business’ core values. Following are steps to ensure your marketing efforts are aligned with your brand: Define the Core Elements of Strategic Market…
Video is a versatile and engaging content format that provides pictures which are entertaining, engaging and easy to share across multiple platforms. Following are four key reasons why video is crucial for your marketing strategy, along with tips for best practices. 1) Informing and Educating Over 95% of marketers claim that videos help customers understand…
A recent study shows that online reviews for local businesses are the norm for many consumers: 82% report reading reviews and over 90% say that a positive review makes them more likely to use a business. Following are key findings: Recency: Recency of reviews impacts consumers’ decisions: Nearly 3 in 5 consumers judge a review…
Product/service descriptions are powerful: they improve search rankings and help increase sales. In fact, 87% of people consider them to be extremely important when making a purchasing decision*. Following are eight tips for developing descriptions that appeal to consumers. List Features and Benefits Make a list of your product/service’s features and benefits beforehand, to ensure…
With the vast majority* of people using online to learn more about a local company, it’s not surprising that 18% of local mobile searches (mainly using Google) lead to a sale within one day.¹ As a result, it’s important your business is easy to find online. Google My Business (GMB) is a local business listing…